Privacy Policy

Effective Date: 01 May 2024

1. Introduction

Welcome to Plumera LLC / plumeraessentials.com (“company”, “we”, “us” or “our”)! We are committed to respecting the privacy of our customers and visitors. This Privacy
Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, plumeraessentials.com including any other media form, media
channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect information that you provide directly to us when you register on the Site, place an order, subscribe to a newsletter, fill out a form, or enter information on our site. The types of personal information collected may include:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (credit card numbers, billing address, etc.)

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized shopping experience. Specifically, we may use information collected about you via the Site to:

  • Create and manage your account.
  • Process your orders and refunds.
  • Email you regarding your order or other products and services.
  • Increase the efficiency and operation of the Site.
  • Monitor and analyze usage and trends to improve your experience with the Site.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience.

7. Privacy Rights

Depending on where you live, you may have rights related to access, correction, deletion, and portability of your personal data. To exercise these rights, please contact us using the contact information provided below or fill out the contact form on our website to make the request.

8. California Residents

The California Code of Regulations defines a “resident” as:

(1) every individual who is in the State of California for other than a temporary or transitory purpose and
(2) every individual who is domiciled in the State of California

California Civil Code Section 1798.83, ie, “Shine The Light” law, allows our CA resident users to request and obtain from us, information about categories of personal information we disclosed to third parties for direct marketing purposes as well as names/addresses of all third parties with which their personal information was shared in the preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below or fill out the contact form directly on our website.

If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post. To request removal of such data, please have a parent or guardian contact us via email and provide the email address associated with your account along with a statement that you reside in California. We will remove public data, but please be aware that it may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

9. UK Residents: Data Protection Act (2018)

This law requires companies (and the government) to protect personal information from loss, alteration, unauthorized access, etc. It gives individuals the right to know what information the government and other organizations have about them, and to request that it be updated, erased, or stopped from being processed.

UK residents have the following rights in relation to personal information under data protection law. These include:

  • Request access to the personal information we hold about you.
  • Request that we correct any inaccuracies in your personal information.
  • Request the deletion of your personal information.
  • Object to the processing of your personal information.
  • Request the restriction of processing your personal information.
  • Request the transfer of your personal information to another service provider.

If you are a UK resident and you wish to exercise your privacy rights, please email us at: help@plumeraessentials.com or fill out the “contact us” form on our website.

10. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

  • help@plumeraessentials.com
  • 9 N. Loudoun St.
  • Suite 300A
  • Winchester, VA 22601
  • (540) 692-9470